PRIVACY POLICY

Effective Date: 21 July 2026

OptiPure Commercial Cleaning & Facility Services ("OptiPure", "we", "our" or "us") is committed to protecting the privacy of our clients, website visitors, contractors and business partners. This Privacy Policy explains how we collect, use, disclose and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request a quotation, complete an online enquiry form, subscribe to our communications or engage our services.

This information may include your name, business name, position, email address, telephone number, business address, site locations, billing information and any other details necessary for us to provide our commercial cleaning, construction cleaning and facility services.

When contractors apply to work with us, we may also collect business details, licences, White Card information, insurance certificates, qualifications, banking details and other documentation required to assess and manage the engagement.

2. Website Information

When you visit our website, certain information may be collected automatically, including your IP address, browser type, operating system, referring website, pages viewed and the time spent on our website.

We use cookies and similar technologies to improve website functionality, analyse website traffic and enhance your browsing experience. You can disable cookies through your browser settings, although some features of our website may not function correctly.

3. How We Use Your Information

We collect and use personal information to prepare quotations, provide cleaning and facility services, communicate with clients, respond to enquiries, arrange site inspections, manage service agreements, process invoices and payments, improve our website and services, comply with legal obligations and provide information about our services where you have consented to receive such communications.

4. Disclosure of Personal Information

We do not sell or rent your personal information.

Your information may be disclosed to trusted third-party service providers who assist us with accounting, information technology, payment processing, cloud storage, customer relationship management, website hosting and other business operations.

Information may also be disclosed where required by law or where reasonably necessary to protect our legal rights or the safety of our employees, contractors or clients.

5. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Personal information may be stored electronically using secure cloud-based systems and, where necessary, in physical records maintained within our business.

While we implement appropriate security measures, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Marketing Communications

From time to time, we may send you information regarding our services, promotions or industry updates where permitted by law.

You may opt out of receiving marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly.

7. Access and Correction

You may request access to the personal information we hold about you or request corrections if you believe the information is inaccurate, incomplete or out of date.

Requests should be made in writing using the contact details provided below.

8. Third-Party Websites

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those external websites and encourage you to review their privacy policies separately.

9. Children's Privacy

Our website and services are intended for businesses and individuals over the age of 18. We do not knowingly collect personal information from children.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any amendments will be published on this page with the revised effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy, wish to access or correct your personal information or make a privacy complaint, please contact:

OptiPure Commercial Cleaning & Facility Services

Email: info@optipurecleaning.com.au

Website: www.optipurecleaning.com.au